Privacy Policy & Terms of Use
EFFECTIVE DATE: 08/11/2018
LAST UPDATED: 06/01/2020
Your privacy is very important to us. Our Privacy Policy spells out Innovative Medicine’s commitment to respecting the privacy of the customers and visitors to our website. We reserve the right to change this policy at any time, which we’ll do through online posting or an email message sent directly to you.
This Privacy Policy describes how Innovative Medicine, LLC (“we”, “us” or “our”) collects and uses the personal information you provide to us on our website: www.nadovim.com (collectively the “Site”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Collection and Use of Personal Information
We collect personal information from you to provide an efficient, meaningful and customized experience for you on Site.
We may collect the following personal information from you:
- Contact Information such as name, email address, mailing address and phone number
- Billing Information such as credit card number and billing address
- Unique Identifiers such as user name, account number and password
- Preferences Information such as product wish lists, order history, marketing preferences, and reminder and notification preferences
- Survey responses such as weight, if you participate in one of our surveys
- Message text, if you talk to one of our chat bots
In order to access certain features and functions, you may be required to access the Services by logging in through a social networking site (e.g. Facebook) (“SNS”). By proceeding, you are allowing the Site to access your information and you are agreeing to the SNS’s Terms of Use in your use of the Site. If you are not currently registered as a user of the Site, and you click on “Sign up” or “Log in” using an SNS that we support, you will first be asked to enter your SNS credentials and then be given the option to register for the Site. In this case, we may receive information from the SNS to make it easier for you to create an account on the Site and show our relevant content from your SNS friends. Any information that we collect from your SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices.
As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Recommend products you may be interested in purchasing
- Send you requested product or service information
- Send you reminders about your habits
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Site and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
To review and update your personal information to ensure it is accurate, contact us at: support@nadovim.com.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’ use.
We may provide your personal information to companies that provide services to help us with our business activities such as charging your order, shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- As required by law such as to comply with a subpoena or similar legal process;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; or
- To any other third party with your prior consent to do so.
We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
Third Party Websites
Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal data or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
Social Networking Sites
Some of our services may enable you to post content to SNSs. If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or contacting us at support@nadovim.com.
You may change any of your personal information in your account by editing your profile within your account or by sending an e-mail to us at the e-mail address set forth above. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
Cookies and Other Tracking Technologies
Cookies are small text files of information stored by the Internet browser on your computer’s hard drive. For example, we may use cookies to collect browsing data to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal or confidential information and are not spyware.
You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive.
Web Beacons
Our Site contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
We use a third party to gather information about how you and others use our Site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our website is used.
Targeted Advertising
Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers’ cookies turned off, please visit www.networkadvertising.org.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Our store is hosted on Shopify, Inc. Shopify provides us with the online platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
When you complete a purchase on our Site, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information about Shopify’s platform and data collection and use practices, you may want to read Shopify’s Terms of Service and Privacy Statement found on its website.
If you have any questions about security on our Site, you can contact us at support@nadovim.com.
A Note About Children
We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at support@nadovim.com.
HIPAA
Natals, Inc. is not an entity that is covered by HIPAA. The HIPAA privacy rules apply to health plans, health care clearinghouses, to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA (the “covered entities”) and their service providers (“business associates”). This means that the information that you provide to us is not protected by the HIPAA privacy rules and regulations.
Notification of Privacy Statement Changes
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.
A Note to Users Outside of the United States
If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer. At this time, we do not ship products outside the United States.
Contact Information
You can contact us about this Privacy Policy by emailing us at support@nadovim.com.
Referral Rewards Program Terms and Conditions
The Nadovim Referral Program (the “Program”) is open to individuals who are residents of the 50 United States and the District of Columbia who are 18 years of age or older at the time of enrollment. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate in the Program; third-party aggregators, groups, organizations, and business entities are not eligible to participate in the Program or earn or use related rewards or benefits. By participating in the Program, you (“You” or “Referrer”) may use a personalized link to share with your eligible friends (“Referred Customers”) an online first order discount code they can redeem for $10 off their first purchase of Nadovim through our online store at www.nadovim.com(“Referral Code”). Get your personalized code above (user account required). Reward Credits ordinarily will be issued to your Nadovim account in seven days after the completion of a Qualifying Purchase and are currently not set to expire. You may earn only one (1) credit per Referred Customer, regardless of the number of purchases that your Referred Customer makes. To receive multiple Reward Credits, you must introduce multiple Referred Customers who make their Qualifying Purchase using your active personalized referral link. Purchases made by Referred Customers who have previously purchased from Nadovim (under any name, alias or account credentials) are not eligible for Reward Credits and such customers are not eligible to use Referral Codes. You cannot refer yourself or someone else in your household to earn a Reward Credit and purchases by Referred Customers who share your email address, Internet Protocol address, billing address or shipping information will not qualify for a Reward Credit or for the use of Referral Code.
Limits on Use of Referral and Reward Codes
Referral Codes shared by Referrers cannot be combined by Referred Customers and a Referral Code can only be used for an individual’s first purchase from Nadovim’s online store. Referral Codes and Reward Credits can only be redeemed for Nadovim product orders placed at Nadovim’s online store. Referral Codes and Reward Credits are promotional in nature and cannot in any circumstances be redeemed or exchanged for gift cards, cash or any cash equivalent. Reward Credits are not transferable and once issued to an account, they cannot be redeemed through any other account. Referral Codes may be deactivated at any time and are not transferable (except in accordance with these Terms). If your account is closed for any reason, all associated Reward Credits will be canceled immediately. Reward Credits will not be issued for Qualifying Subscription Purchases canceled by Referred Customers within 7 days of the applicable purchase transaction or before the first product order has shipped. Reward Credits and Referral Codes are exhausted by their first use. Reward Credits and Referral Codes will not be replaced or reinstated if applied in a transaction that is later canceled for any reason or in the event of a return. Available Reward Credits will be automatically applied each time a Referrer makes a qualifying purchase through the Nadovim online store until they expire. Reward Credits and Referral Codes have no value outside of this Program.
Eligibility
Eligibility to participate in the Program is limited to individuals only. Nadovim’s Program cannot be used by businesses or for affiliate lead generation or similar purposes. The use of multiple accounts, email addresses, online identities or aliases to circumvent the eligibility requirements and/or other limitations of these Terms is prohibited and may result in exclusion from the Program and the cancellation of all related rewards.
No Spam or Posting on Coupon Sites
You should only share your personalized referral link with your personal connections and you may not post or promote your referral link on Nadovim’s social media pages or on coupon sites or other websites created to take advantage of referral traffic generated from individuals searching for coupons or other discount codes, as determined by Nadovim in its sole discretion. You must also comply with all laws governing the transmission of email or other electronic communications. For example, emails must be created and distributed in a personal manner and bulk email distribution is prohibited. You agree not to create or use any script, program, bots, automatic dialers, or other automated systems outside of the tools provided through the Program to facilitate the mass distribution of your personalized referral link, Referral Code or related communications or to post them simultaneously to multiple websites. Any distribution of your personalized referral link or Referral Code beyond your warm network of friends and personal acquaintances or that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited. Nadovim reserves the right to deactivate any referral links or Referral Codes distributed or shared through unauthorized channels and to revoke all related Reward Credits. When sharing your personalized link, you agree that you will always tell your Referred Customers that you will receive a reward from Nadovim if they make their first Qualifying Purchase using your link.
Right to Close Accounts
Nadovim reserves the right to close your account and deactivate or cancel all related links and Reward Credits and Referral Codes if Nadovim suspects that you (or any Referred Customer you refer to Nadovim) has used or attempted to use the Program in a fraudulent or abusive manner, in violation of these Terms, Nadovim’s Terms of Use, applicable law, or in association with content that Nadovim deems offensive or inappropriate in its sole discretion. Without limiting the foregoing, such content includes all forms of pornography, obscenity, indecent language, and content that incites hate, is demeaning, disparages or tarnishes the goodwill, reputation, or brand image of Nadovim, or incites or endorses discrimination in any form.
Right to Cancel Program and Change Terms
This Referral Program and these Terms are subject to modification or termination at any time with or without notice in our sole discretion. If we terminate the Program, all unused Referral Codes and Reward Credits will be revoked and forfeited at that time. You may not assign your rights or obligations under these Terms, in whole or in part, without the written consent of Nadovim. Any assignment or transfer in violation of the foregoing is void.